Last updated: [January 21, 2026]
Remedial Triangle Corporation (“REMEDIAL TRIANGLE,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors and customers who use remedialtriangle.com (the “Site”) and any related products and services, including our SMS/text messaging program (the “TRC Messaging Service”).
By using the Site, creating an account, engaging our services, or enrolling in the TRC Messaging Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
1. Scope and roles
This Privacy Policy applies to personal information relating to:
- Visitors to remedialtriangle.com
- Representatives and contact persons of business customers, partners, and suppliers
- Individuals who contact us via email, phone, or SMS/text, or who otherwise interact with our TRC Messaging Service
For purposes of data protection laws such as the EU/UK General Data Protection Regulation (“GDPR”), REMEDIAL TRIANGLE generally acts as a controller of your personal information in relation to operation of the Site and the TRC Messaging Service. In some cases, when we process data strictly on behalf of a business client, we may act as a processor/service provider under applicable law.
2. Information we collect
2.1 Information you provide directly
We may collect the following categories of personal information that you provide directly to us:
- Contact and identity information: name, email address, phone number (including mobile numbers used for SMS), business title, company name, job role, postal address, and similar identifiers.
- Business and transactional information: company details, requests for quotes, orders, information about services you purchase, billing or shipping details, and information you provide in contracts or documentation.
- Account information (if applicable): username, password, and any profile details you choose to provide.
- Communications and content: information you include in emails, online forms, chat messages, phone calls, SMS/text messages, and any files or attachments you send to us (for example, documents or images).
2.2 Information collected automatically
When you use the Site, we automatically collect certain information through cookies, log files, and similar technologies, such as:
- Device and technical information: IP address, device type, operating system, browser type and settings, unique device identifiers, and other technical details.
- Usage information: pages visited, links clicked, session timestamps, referrer URLs, and general location inferred from IP address.
2.3 Information related to the TRC Messaging Service (SMS/Text)
If you enroll in our TRC Messaging Service, we may collect:
- Subscription and consent data: your mobile number, the method you used to opt in (for example, website form, keyword text, written consent), the date and time of opt‑in, and records of your consent status (opt‑in, opt‑out).
- Messaging logs: message content (to the extent necessary), date and time messages are sent or received, delivery status, and any responses, including opt‑out keywords such as “STOP” and help requests such as “HELP.”
2.4 Information from third parties
We may receive limited personal information from:
- Service providers (for example, SMS platforms, analytics providers, or verification services)
- Business partners and publicly available sources (for example, business directories or professional profiles)
We use this information to maintain accurate records, support our services, and comply with legal obligations.
3. Legal bases and purposes of processing
We process personal information for the following purposes and, where applicable, on the following legal bases:
3.1 Providing and managing our services
We use your information to:
- Operate, maintain, and secure the Site
- Respond to inquiries and provide customer support
- Provide and manage brokerage or other services you request
- Process and administer orders, invoices, and other business transactions
Legal bases (where GDPR applies) include:
- Performance of a contract or taking steps at your request before entering into a contract
- Our legitimate interests in operating and improving our services
3.2 Operating the TRC Messaging Service (SMS/Text)
We use SMS‑related information to:
- Deliver the specific SMS/text messages you have requested or consented to receive
- Provide service notifications, appointment reminders, related to REMEDIAL TRIANGLE services
- Maintain records of consent and opt‑out status, and comply with carrier and legal requirements
Legal bases (where GDPR applies) include:
- Our legitimate interests in operating a secure and effective communications program, where such interests are balanced with your rights
3.3 Personalization, analytics, and marketing
We may use cookies, analytics, and other tools to:
- Understand how the Site is used and improve performance and user experience
- Customize content or communications you see from us
- Measure the effectiveness of our marketing efforts
Legal bases (where GDPR applies) may include your consent (for non‑essential cookies) and our legitimate interests in improving our services and communications.
3.4 Legal, security, and compliance
We may process personal information to:
- Detect, investigate, and prevent fraud, abuse, or security incidents
- Protect the rights, property, or safety of REMEDIAL TRIANGLE, our users, or the public
- Comply with legal obligations and respond to lawful requests from authorities
Legal basis (where GDPR applies): compliance with legal obligations and our legitimate interests in protecting our business and users.
4. Cookies and similar technologies
We use cookies and similar technologies on the Site for purposes such as:
- Remembering user preferences and keeping you signed in
- Performing analytics and improving the Site’s performance
- Supporting security and fraud prevention
Where required by law, we will present you with a cookie banner or similar tool that allows you to accept or manage different categories of cookies. You can also disable cookies in your browser settings, although some features of the Site may not function properly if certain cookies are disabled.
5. How we share personal information
We may share personal information with:
- Affiliates and related entities that assist in operating our business and services
- Service providers that process information on our behalf, such as hosting providers, SMS platforms, IT support, analytics providers, and professional advisers
- Payment processors, logistics providers, or other vendors engaged to help fulfill services you request
- Law enforcement authorities, regulators, or other parties where required by law, or to protect our rights, property, or safety
These third parties are required to use personal information only for the services they provide to us, and to protect it appropriately.
We do not sell your mobile number or SMS opt‑in data, and we do not share your mobile number or SMS opt‑in data with unrelated third parties for their own independent marketing purposes.
We may provide aggregated or de-identified data that does not identify you personally for analytics, reporting, or business purposes.
6. International data transfers
Because we may use service providers and infrastructure located in different countries, your personal information may be transferred to and processed in countries other than the one in which it was collected. These countries may have different data protection laws than your home jurisdiction.
Where GDPR or similar laws apply, and personal information is transferred outside the European Economic Area or United Kingdom, we will ensure that appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) are in place to protect your information.
7. Data retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Provide the services you request
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce our agreements
SMS consent and opt‑out records may be retained for an appropriate period to demonstrate compliance with communications and consumer protection laws and carrier requirements. When information is no longer needed, we will delete, anonymize, or otherwise de‑identify it, subject to any legal obligations to retain it longer.
8. Your rights
Your rights will depend on where you live and which laws apply to you. These may include:
8.1 GDPR (EU/UK)
If GDPR applies, you may have the right to:
- Access: obtain confirmation as to whether we process your personal information and receive a copy.
- Rectification: request correction of inaccurate or incomplete data.
- Erasure: request deletion of your personal information in certain circumstances.
- Restriction: request that we limit processing in specific situations.
- Portability: receive your personal information in a structured, commonly used, machine‑readable format and request that it be transferred to another controller where technically feasible.
- Objection: object to processing based on our legitimate interests or to direct marketing.
- Withdraw consent: where our processing is based on consent, you may withdraw that consent at any time without affecting prior processing.
You also have the right to lodge a complaint with your local supervisory authority.
8.2 CCPA/CPRA (California)
If you are a California resident and CCPA/CPRA applies to our processing of your information, you may have the right to:
- Know/access: request information about our collection, use, disclosure, and (if applicable) sale or sharing of your personal information, including categories and specific pieces of personal information.
- Delete: request deletion of personal information we hold about you, subject to certain exceptions.
- Correct: request correction of inaccurate personal information.
- Opt out: opt out of the sale or sharing of personal information for cross‑context behavioral advertising, where applicable.
- Limit use/disclosure of sensitive personal information: where applicable, limit certain uses of sensitive personal information to specific allowed purposes.
- Non‑discrimination: not be discriminated against for exercising your privacy rights.
8.3 Other jurisdictions (including Washington, DC)
Residents of other jurisdictions may have rights under their local laws to access, correct, or delete information, or to object to certain processing activities. Local consumer‑protection laws may also provide specific rights and remedies related to misuse of personal information.
To exercise any applicable rights, please contact us using the details provided in the “Contact us” section below. We may need to verify your identity before responding to your request.
9. TRC Messaging Service (SMS/Text) – Terms & Conditions
This section describes the specific terms and privacy practices for our SMS/text messaging program.
9.1 Program description
REMEDIAL TRIANGLE CORP offers an SMS/text message program called the “TRC Messaging Service” that allows you to receive messages related to Account Notification:
- Service inquiries, quotes, and booking confirmations or changes
- Account or transactional alerts
Message frequency varies based on your interactions with us and may be recurring. Message and data rates may apply. Participation in the TRC Messaging Service is not required to purchase any goods or services from REMEDIAL TRIANGLE CORP.
9.2 How you opt in
You may enroll in the TRC Messaging Service by:
- Submitting your mobile number on remedialtriangle.com, checking the box indicating your agreement to receive SMS messages from REMEDIAL TRIANGLE CORP, and clicking the relevant submit button; and/or
- Texting a designated keyword to the phone number or short code we advertise for SMS enrollment; and/or
- Providing written or electronic consent in another clear manner where we present these SMS Terms & Conditions or a link to them.
Website call‑to‑action wording (example):
By entering your mobile number and clicking “Sign Up”, you agree to receive SMS/text messages from REMEDIAL TRIANGLE CORP about your inquiries, bookings, and related services. Message frequency varies but may be recurring. Message and data rates may apply. Reply STOP to cancel, HELP for help. You confirm you are the account holder or have the account holder’s permission. See our SMS Terms & Conditions and Privacy Policy at remedialtriangle.com for details.
By opting in, you represent that you are the owner or authorized user of the mobile number you provide and that you agree to these SMS Terms & Conditions and our Privacy Policy.
9.3 How to opt out
You can stop receiving SMS messages from REMEDIAL TRIANGLE CORP at any time by:
- Replying STOP to any SMS message you receive from us; or
- Contacting us via the contact details available on remedialtriangle.com and requesting to be removed from the TRC Messaging Service.
After you send STOP, we may send a confirmation message to verify that you have been unsubscribed. Following this, you will no longer receive SMS messages from that program, except where messages are strictly required to fulfill an earlier request or as otherwise permitted by law.
You can text HELP at any time for information or assistance related to the TRC Messaging Service.
9.4 Message frequency and charges
- Message frequency varies and may be recurring, depending on how often you interact with our services and programs.
- Message and data rates may apply. Please consult your mobile carrier for details about your plan and any applicable charges.
- Supported carriers are not liable for delayed or undelivered messages.
9.5 Use of mobile number and SMS‑related data
To operate the TRC Messaging Service, REMEDIAL TRIANGLE CORP collects and uses:
- Your mobile phone number
- Message content (to the extent necessary), including your responses
- Technical metadata such as date, time, and delivery status of messages, and opt‑out keywords (for example, STOP)
We use this information to:
- Deliver SMS messages you have requested or consented to receive
- Manage your preferences, including opt‑in and opt‑out status
- Monitor and improve the reliability, performance, and security of the TRC Messaging Service
- Comply with legal obligations and carrier requirements
We do not sell your mobile number or SMS opt‑in data. We do not share your mobile number or SMS opt‑in data with unrelated third parties for their independent marketing purposes.
We may share SMS‑related information with:
- Service providers and vendors that operate SMS platforms or communication tools on our behalf
- Providers of hosting, analytics, or security services that support the TRC Messaging Service
- Government authorities or other parties when required by law or to protect our rights, property, or safety
These parties are required to use such information only to provide services to REMEDIAL TRIANGLE CORP and not for their own independent marketing.
9.6 Eligibility
The TRC Messaging Service is intended for individuals who are at least 18 years old and located in the United States. By enrolling, you confirm that you meet these requirements or that you have appropriate authority.
9.7 Changes to the SMS program
We may modify or discontinue the TRC Messaging Service, or update these SMS Terms & Conditions, at any time. If we make material changes, we will update the information on remedialtriangle.com and may provide additional notice (for example, via SMS or email) where appropriate. Your continued participation after the effective date of any changes constitutes your acceptance of those changes.
10. Security
We use reasonable technical and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include access controls, safeguards for systems and networks, and contractual protections with our service providers.
However, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of any account credentials and for taking appropriate steps to protect your own information.
11. Children’s privacy
Our Site and services, including the TRC Messaging Service, are intended for adults and business users and are not directed to children. We do not knowingly collect personal information from individuals under 18 years of age. If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps to delete such information where required by law.
12. Third‑party websites and services
The Site may contain links to or integrations with third‑party websites, services, or platforms that are not controlled by REMEDIAL TRIANGLE CORP. This Privacy Policy does not govern those third parties. We encourage you to review the privacy policies and terms of any third‑party sites or services that you visit or use.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices, including changes to the TRC Messaging Service. When we make material changes, we will post the updated policy on remedialtriangle.com with a revised “Last updated” date and may provide additional notice where required by law.
14. Contact us
If you have questions about this Privacy Policy, the TRC Messaging Service, or would like to exercise your privacy rights, please email INFO@REMEDIALTRIANGLE.COM
Please include sufficient information so that we can reasonably verify your identity and understand your request.
